Frequently Asked Questions
WHAT ARE THE ADMINISTRATION & GIFT TO RESORT FEES?

ADMINISTRATION FEE

Fitness Vacation Exchange charges an administration fee which covers the arrangement of your fitness vacation exchange, correspondence between resorts, finalizing of reservation dates, airport pickup coordination (with host resorts that offer this service), and general instructor support.  

 

GIFT FUND FEE

Approved FVE instructors are also required to pay into a resorts gift fund. Please note that instructors may be asked to deliver gifts to the host resort for given partners. 

  • Fitness Vacation Exchange has established a gift fund component as a gesture of appreciation to our participating host resort partners for hosting an FVE instructor at their resort. Each host resort is provided a weekly gift fund when hosting an FVE instructor, this fund may vary per resort and is clearly notated within by clicking on the resort's tab on the FVE website. Each resort is able to utilize their collected gift funds for the purchase of items the resort may need to improve their guest experience.

  • Gift items are resort specific. At times, the gift items in which the host resort has requested are difficult to find, or too expensive to purchase in the resort's home country. All gifts received are greatly appreciated by the host resort.

  • Fitness Vacation Exchage will purchase all gifts requested by the host resort and ship them to the residence of the traveling instructor prior to their departure. Traveling instructors will receive information from FVE that specifies what gift items are being shipped to their residence. Instructors are able to open the package(s) shipped to their residence.

Please email Reservations@FitnessVacationExchange.com for any questions regarding the gift fund fee.

WHAT FITNESS CLASSES WILL I BE TEACHING AND WHEN?

You will receive information about your fitness class schedule if made available to us prior to your departure.

It is important to note that your teaching schedule or class times may change,  we require you, the instructor to be flexible with the resort requests and needs. Always confirm your assigned teaching schedule upon your arrival at the resort with the entertainment staff member.

ARE FVE TRAVEL DATES ALWAYS SATURDAY TO SATURDAY?

Most resorts require Saturday to Saturday travel. At times, a resort will request a shorter stay, or a travel/arrival day other than Saturday. This information will be listed within the resorts tab where you will find all travel date specifications.

CAN I EXTEND MY STAY WITHIN AT HOST RESORT?

Opportunities do exist to extend your stay, please contact Reservations@FitnessVacationExchange.com 

to discuss resort date extensions.

CAN I BRING A COMPANION?

Yes, your fitness vacation exchange includes you and one (1) adult guest companion for no additional cost. 

Some of our family-friendly resorts allow up to two (2) children, 12 and under per room for no additional charge. 

Check each resort description thoroughly for specific information. If additional clarification is needed please contact Reservations@FitnessVacationExchange.com  

DOES MY HOST RESORT PROVIDE TRANSPORTATION FROM THE AIRPORT TO THE RESORT & BACK?

FVE host resorts do not provide transportation services, although Fitness Vacation Exchange has partnered with a reputable and safe transportation company that offers discounted rates for our network of fitness instructors.

WHAT IS THE FITNESS VACATION EXCHANGE INSTRUCTOR DASHBOARD (FVE I.D.) AND HOW DO I GAIN ACCESS TO IT?

Fitness Vacation Exchange has created a new platform for FVE instructors prepare to get access to all your information on one site (photos, certifications, vacations, invoices, etc.)

To access create a login for the Fitness Vacation Exchange instructor dashboard (FVE I.D).
Here's how:
1. 
Click here to go to the Fitness Vacation Exchange instructor dashboard login
2. Insert login information (Please use the same email that you used when submitting your application as your user I.D.)
3. Submit

Once you have submitted your FVE I.D. login information, a Fitness Vacation Exchange Team member will grant you access within the next 24 hours. You will be notified via email upon approval.

FITNESS VACATION EXCHANGE *COVID-19 POLICY FOR ALL TRAVEL THROUGH JANUARY, 2021

COVID-19 has changed the way we live, work, and travel. We want you to stay safe,  informed, and travel with confidence. Please see the below sites for assistance when making your travel plans. 

 

Fitness Vacation Exchange members traveling between August 1, 2020 and January 31, 2021 who are in need or would like to reschedule their travel plans, the rescheduling fee WILL apply. All rescheduled travel must be completed within 12 months of the originally scheduled date of travel. If travel for any reason is not realized within 12 months of the originally scheduled date of travel all collected FVE fees paid toward an FVE booking will NOT be applied to any future FVE bookings, and no refund will be given. 


Extra Person, Extra Room, or Additional Nights Booked. If your FVE is canceled for any reason, all funds paid toward the stay of an extra person/s, extra room/s, or extra night/s in relation to your FVE booking will be credited toward a future FVE reservation. Any credits must be realized within 12 months of the originally scheduled date of travel.
 

*COVID-19 Policy effective as of May 5, 2020

RESORTS UPDATES 2020

Due to COVID-19 resorts are changing the reopening dates and policies. This calendar shows the status of each resort:

  • HILTON PLAYA DEL CARMEN, currently open and accepting reservations!

  • HYATT ZIVA CANCUN, taking reservations beginning September 5th, 2020.

  • VIDANTA RIVIERA MAYA, taking reservations beginning September 5th, 2020.

  • VILLA DEL PALMAR CANCUN,  this year the resorts will not be accepting reservations for October Wellness, 2020. They will consider FVE for next year (October 2021).

  • HILTON LA ROMANA, date of opening: October 3rd, 2020.

  • HYATT ZIVA PUERTO VALLARTA, date of opening: October 1st, 2020.

  • PANAMA JACK, date of opening: October 3rd, 2020.

 
 

*Last update July 9th, 2020.

CONTACT US FOR ANY MORE QUESTIONS


Contact us

Email: reservations@fitnessvacationexchange.com
 

28101 Paseo Azteca. San Juan Capistrano, CA 92675

US Cell: 949.395.2878 - MX Cell: +52 1 998.240.1999

Copyright© 2019  FITNESS VACATION EXCHANGE All rights reserved. 

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